Frequently asked questions &
common plumbing problems

Other

Frequently Asked Questions (FAQs)

Will’s Plumbing Adelaide is proud to confirm that we are fully licensed and insured. We understand the importance of trust and reliability when hiring a plumber or gas fitter, which is why we have prioritized obtaining all necessary licenses to operate legally and ensure our customers’ peace of mind.
Will’s Plumbing Adelaide has been the plumber of choice for satisfied customers across Adelaide for over 10 years. This extensive experience speaks volumes about our expertise and commitment to providing top-notch plumbing services.
In addition to our years of experience, we also believe in the value of ongoing professional development. Will’s Plumbing Adelaide is dedicated to staying up to date with the latest industry innovations, techniques, and best practices.
Rest assured that when you choose Will’s Plumbing Adelaide, you are selecting a licensed and insured professional with a decade-long track record of exceptional service and a commitment to staying at the forefront of the plumbing industry.
Absolutely! Will’s Plumbing Adelaide is well-versed in handling a wide range of plumbing and gas related issues. Whether you’re dealing with blocked drains, faulty hot water units, gas-related concerns, or need assistance with pipe installations or repairs, Will’s Plumbing Adelaide has the expertise to tackle these problems efficiently and effectively.
We understand that plumbing issues can arise at any time of the day or night, causing inconvenience and disruption to your daily routine. That’s why we prioritize prompt and reliable service to address your concerns with same day service. No matter the problem, you can trust Will’s Plumbing Adelaide to provide professional and reliable solutions.
For a comprehensive list of plumbing services we offer, have a read through our website or call us. From leak repairs and fixture installations to bathroom renovations and plumbing maintenance, Will’s Plumbing Adelaide is your go-to solution for all your plumbing needs.
Don’t hesitate to reach out to us to find out more about your plumbing issues and how we can help.

When it comes to rattling and knocking pipes, the issue often occurs from several related plumbing areas in your home. Incorrectly installed water pipes or incorrect fittings and appliances can cause these banging sounds as well. The vibrations and movement of water flowing through the pipes can cause them to rattle, bang or knock leading to an annoying and worrying sound.
You can rely on Will’s Plumbing Adelaide to help diagnose the root cause. With years of experience fixing and investigating these issues, you can be assured we have encountered and resolved various rattling and banging sounds on homes across Adelaide. By exploring the situation and identifying the root cause of the problem, we can advise you on how to best tackle and resolve the rattling sounds to give you peace and quiet whilst you are in your home.

Fixing banging or rattling pipes normally involves inspecting various areas around your home. We check water pipes to ascertain they are secured correctly, make sure appliances are hooked up the right way and check water isolation valves for correct operation. Additional measures may include installing pipe insulation, supporting water pipes to stop them moving, or installing new valves.
You can have faith in Will’s Plumbing Adelaide with the job of fixing your water hammer in your home. Schedule an appointment with us to address your rattling pipe concerns today.

Drain-pipes can be blocked for a number of reasons, the most common cause is a build-up of tree roots or broken pipes. Also, things like hair, grease, oil, food scraps and soap residue can build up over time, causing the lack of water flow through your drainage pipes and eventually causing a full blockage.
We understand that some small blockages can be resolved by using products available at supermarkets or hardware stores, it’s important to leave these blocked pipes to be fixed by professionals. Store-bought drain cleaners often may only provide temporary relief, leaving the underlying cause of the blockage still needing attention from a plumber.
If your drains are blocking up frequently, call us to investigate the cause to give you a long-term solution. Re-occurring drain blockages may indicate a damaged or collapsed pipe, incorrect pipe installation, or tree root intrusion. These issues often require a skilled drain plumber with the right equipment and knowledge to pinpoint the problem and then repair it.
Contact Will’s Plumbing Adelaide to provide a long-lasting solution to clear your drains and prevent future blockages.
At Will’s Plumbing Adelaide, we understand that each plumbing or gas issue is unique and requires individual assessment to determine the appropriate pricing. Without knowing the specific details of your plumbing problem, it is impossible to provide an accurate cost estimate.
To find out what it costs for us fix a plumbing or gas related issue, we encourage you to contact us directly to give us information about your specific plumbing problems. Even better, send us an email with the details of the issues you are facing. We are more than happy to discuss your requirements, gather relevant details, and provide you with an upfront price.
We offer fair and competitive rates for our plumbing and gas services throughout Adelaide and surrounds. Our mission is to ensure that our customers receive high-quality services at a reasonable price. By choosing Will’s Plumbing, you can expect professional expertise, reliable solutions, and pricing that aligns with the scope of the job.
Don’t hesitate to reach out to us for a personalised quote or to discuss your plumbing concerns. We look forward to assisting you and providing you with the necessary information to make an informed decision regarding your plumbing needs.
Is your water running hot and cold and you can’t get a consistent temperature flowing through your shower taps? If you are experiencing constantly changing temperatures or colder than usual hot water, there are a bunch of factors that could be causing this to happen. One important thing that is taken into consideration is the brand and model of your hot water heater as this can directly affect the way hot water flows through your taps.
Hot water units can operate and produce hot water in a variety of different ways, as each hot water heater has a different way of heating water. Each brand and model have unique features and potential issues which can lead to inconsistent hot water.
We recommend telling us the type of hot water system you are using, this way we can help assist you over the phone. Will’s Plumbing Adelaide has years of experience dealing with hot water heater issues and we are ready to handle any troubleshooting or repairs that may be necessary.
We love to communicate the troubleshooting process every step of the way to ensure you are in tune to what we are doing on your property, this way we can help resolve your hot water issues without any hiccups or misunderstanding. Our goal is to resolve the problem quickly, ensuring that you can enjoy comfortable hot water throughout your home.
Please don’t hesitate to reach out to us should you need some more questions answered regarding your hot water issues. So next time your hot water is colder than normal, reach out to Will’s Plumbing Adelaide.
Dripping or leaking taps can be the result of several potential causes. The most common are worn-out washers or faulty components which are damaged.  We have put together the below list of the most common reasons why taps may leak:

  1. Worn-out washer: The washer is a vital component of a tap which seals the water from passing through to the outlet. Washer can perish over time, causing leaks and drips. It is common for older taps to need replacement washers.
  2. Perished or damaged O-rings: O-rings are an integral part of a tap made out of a rubber material that creates a watertight seal within a spindle of a tap to prevent water from passing through and leaking.
  3. Cracked breeching piece seat: A cracked breeching piece seat will allow water to bypass the washer component of a tap causing water to drip and leak continuously. Seats within a breeching piece will need re-facing from time to time to make certain a water tight seal can be achieved by a washer.
  4. Faulty/worn-out cartridge or ceramic discs: Ceramic disc spindles will need to be replaced from time to time when they wear out and cause a leak or drip, but not as often as washers as they are more durable. The same goes for mixer taps with incorporated cartridges.

To fix leaking or dripping taps, it may be required to replace a single part or in some cases the entire tap set. To find out more about how to mend a leaking tap, please contact Will’s Plumbing Adelaide.

We are in tune to the frustrations and inconveniences that leaking taps cause, which is why we have a 24/7 plumbing service to provide a same day service to fix leaking taps.

Fix it right the first time and give the plumbing Adelaide professionals a call now.

If your water pressure is lower than usual, there could be a number of causes why this is happening, we consider factors such as leaks, damages, and blockages within the water pipes as these can directly affect water pressure.
At Will’s Plumbing Adelaide, we know how frustrating it can be having low water pressure, but rest assured we are well-equipped to handle and fix this issue with ease getting your low pressure rectified fast.
Water pipe related emergencies are recommended to be attended to quickly to prevent further damage and minimize the risk of any major inconveniences. If you have a water pipe emergency, we recommend contacting us 0484 600 095. Our emergency line is available 24 hours a day, 7 day a week to help you get your water pressures issues fixed when you need it.

Pipe relining is a great way for repairing damaged drains, especially pipes located underground. It’s a great cost-effective method that doesn’t involve digging, cutting concrete, removing retaining walls, or disrupting landscapes like pulling up pavers or removing fences.
The process of pipe relining involves the use of epoxy resin and a liner. Advanced tools and equipment are used to insert the liner which has been impregnated with resin into the damaged pipe, which is then inflated to then harden and create a new pipe within the existing one.
To find out more about this great way of repairing damaged drainpipes below ground, contact Will’s Plumbing Adelaide on 0484600095.

Pipe relining can be applied to a wide range of pipes, making it a versatile solution for various pipe materials. Whether you have sewer pipes or stormwater pipes constructed of concrete, terracotta/earthenware, cast iron, PVC, lead or even copper, pipe relining can be a suitable option for rehabilitation.
The beauty of pipe relining is its ability to restore and reinforce the existing pipe without the need of replacing a damaged pipe. Traditional methods often involve extensive digging and removal of the entire piping system, which can be highly disruptive, time-consuming, and costly. Pipe relining offers a more efficient way to tackle damage drains.
This method has been tested and successfully implemented in various locations across Adelaide. It has delivered great results for many customers, providing long-lasting solution for damaged drainpipes. By opting for pipe relining, you may save money while still achieving optimal pipe functionality.
One of the advantages of pipe relining is its ability to line not only straight sections of drains but also junctions. This means that multiple connection points, bends, and junctions within the pipe system can be relined. Pipe relining saves you time and money by preventing future issues and minimizing the need for additional repairs or replacements.
If you have drainpipes made from any of the mentioned materials or if you’re unsure about the suitability of your pipes for relining, feel free to reach out to Will’s Plumbing Adelaide to find out more.
In pipe relining, the liner or felt used is typically constructed from materials such as polyester or fiberglass. These materials provide flexibility and durability, allowing the liner to conform to the shape of the existing pipe during the installation process.
To enhance the strength and longevity of the liner, a polyurethane coating is applied to the inner surface. This coating acts as a protective barrier and helps to improve the overall structural integrity of the relined pipe.
In conjunction with the polyurethane-coated liner, an epoxy resin is utilized. The epoxy resin serves as the bonding agent that adheres the liner to the internal walls of the damaged pipe. It is a high-strength material that, when cured, forms a solid and seamless lining within the existing pipe.
The combination of the liner material, polyurethane coating, and epoxy resin creates a robust and durable pipe relining system which provides resistance to corrosion, cracking, and other forms of damage, resulting in a long-lasting solution for rehabilitating damaged drains.

This is an open question. The reason why there is not a one size fits all answer is because each job is different. Some factors which are considered when pricing a repair are:

  • The location of drain
  • The length and amount of drain to be relined
  • The material of drain and configuration of the drainage pipe, for example is the drain PVC or Earthenware and is the liner or felt to be installed in a straight section of drainpipe or in a junction or elbow.
  • Access into drain
  • The amount of time to prepare the drain for relining, for example roots may need to be removed, drain may need etching, removal of foreign objects like concrete, star droppers, reinforced rob etc.
  • The execution risk

These are some factors taken into consideration when costing/quoting a repair so it’s best to give us a call so we can accurately quote you on the potential cost of the repair.

The cost of relining in some cases may be a little more, especially when a pipe is located in a difficult location to access. Although we always recommend that you consider all options, pipe relining and other methods.
This depends on a number of factors. You as the owner should take into account the convenience of pipe relining. Let me ask you this, is it worth paying to dig up and replace the old drain? Or instead, opt for an effective process with pipe relining if it works out cheaper?
Not only will the traditional method leave your property or business a mess but the cost to reinstate a fence, concrete, pavers, etc may cost more than relining.
In saying all of this, the cost of relining may in some cases cost a lot less than digging and repairing a drainpipe especially when a pipe is located in a difficult location to access.
All that said, it’s worth getting us out to assess the job and give you a quote before you make a decision.

Pipe relining is a great method for repairing damaged drainpipes without the need for extensive excavation and replacement of pipes located underground. The process involves several steps that work together to create a new within the existing damaged pipe.

Here’s how pipe relining works:

Step 1: Inspection and Preparation: The first step is to inspect the section of drain using a drain camera. This identifies the location and extent of the pipe damage. Once the damaged section is located, it is cleaned and prepared for relining.
Step 2: Resin Application: A special resin, typically epoxy resin, is applied to a felt which is evenly coated.
Step 3: Insertion and Inversion: The resin-coated felt is then inserted into the damaged section of the drain using special tools and equipment, which is then inflates, pushing up against the inner walls of the existing damaged drainpipe.
Step 4: Curing and Hardening: Once the liner is in place, the resin is left to cure and harden, usually through the application of heat or ultraviolet light. This curing process typically takes several hours.
Step 5. Final Inspection and Testing: After the resin has fully hardened, tolls and equipment used to insert the liner are removed, a final inspection is conducted using a drain camera to ensure a good result has been achieved. The relined pipe is also tested for leaks.

Pipe relining offers a long-lasting solution for damaged pipes. By creating a new pipe within the existing one. Will’s Plumbing Adelaide specializes in pipe relining, providing you with a reliable and efficient drainpipe rehabilitation solution.

Pipe relining provides a long-lasting solution for damaged drain. The durability and lifespan of the relined pipe can vary subject to a number of variables, such as the quality of materials used, the condition of the damaged existing pipe, and the level of maintenance and care given to the relined pipe.
A warranty is provided for the liner only, which can range from 25 years, subject to terms and conditions.
To maximize the life of a relined pipe, it is recommended to perform regular inspections.
To determine if your damaged pipes can be relined, it’s best to contact Will’s Plumbing Adelaide to schedule an inspection of your drains, which is done using a drain camera. We can then determine the condition of your drains and provide you some advice. This allows us to show you the damage and discuss the available options for repair, including pipe relining.
In the event of a pipe emergency, please contact us immediately at 0484 600 095 (available 24/7). Will’s Plumbing Adelaide emergency service is dedicated to promptly resolve your plumbing issue and ensure your peace of mind.

Common plumbing problems

Common Plumbing Problems

Low water pressure

The water entering your pipes has trace amounts of minerals, which over time, build up on metal surfaces (i.e. shower heads, etc.) – causing low water pressure. If you have a filtration system, these build ups can be filtered out; but without this system, these build ups gather on the surfaces of aerators and showerheads – causing a severely inhibited flow of water.

Common Plumbing Problems

Dripping taps/faucets

Water entering your house is pressured to make it move through the pipes. After some time, washers can turn out to be hardened, torn or unstuck, permitting a minor stream of water through and creating that irritating trickle.

While you can replace washers yourself, the process can be difficult and you may end up causing more damage. We recommend you contact us as soon as possible to fix this irritating problem.

Common Plumbing Problems

Slow / clogged drains

When water that enters your sink or bathtub won’t go out, you likely have a partial or complete clog.

Commercial channel cleaners and stop up removers are ok for most occasions, however these harsh materials can harm some pipe materials if used too often.

If you find your drains continuously clogged or slowed, call us as soon as possible so we can rectify the problem.

Common Plumbing Problems

Running / blocked toilets

Toilets can run or become blocked for a number of reasons. Replacing parts of the toilet, flushing too much toilet paper at once, flushing unsuitable materials and many other simple things can cause a blocked or running toilet.

While most of these issues can be fixed simply with a plunger, or other tools – if your toilet is continuously becoming blocked or running, you may have a more severe problem and need to contact us right away.

See what people are saying about Will’s Plumbing.

Highly recommend Will .Was in quite a desperate situation with bathroom and laundry having flooded from blocked drains resulting in no water and with young children was very hard. Will was extremely accommodating in squeezing me in after his day .

He was very professional courteous and helpful. Fixed the problem quickly and efficiently. Thank you Will

Kate
Will helped us install a brand new dishwasher where there wasn’t one before. He is really genuine and shows excellent attention to detail.

He was much more affordable than comparable businesses that I contacted for a quote. And the best thing is that he was prompt in responding to my enquiry and had excellent, clear communication and explained each thing he would need to do which cemented my decision to hire him.

Linda K

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